Webinar: Simplified CTR Application Processing

In April 2019, working with Victoria Forms, Basildon Council became the first Council in the UK to radically simplify the Council Tax Reduction application process.

By treating CTR as a discount rather than a means tested benefit, the Council has been able to hugely simplify CTR administration.

In the first 6 months of operating the new scheme, processing times have reduced from 26 days on average to under 2 days!

We are organising a number of webinars with Basildon Staff, to show other Councils how this project has been approached, and how staff have dealt with a range of challenges.


Webinars dates are as follows:

  • Wednesday 23rd October at 2pm
  • Friday 8th November at 11am


To book your place on the webinar, please email: VicFormsSales@VictoriaForms.co.uk

Thank you

The Victoria Forms Team