HBLCTS New Claims – Standard Back-Office Integration
Our add-on XML system integrator module converts New Claim eForm data into XML files of a format specified by the national standard. The system then exports this to any of the popular benefit processing systems, including the Northgate, Capita and Civica Benefits Systems. Following approval, data will pass directly into the benefits system and be available to view in the Assessor’s screen, without the need for re-keying data captured in the eForm.
HBLCTS New Claims – Advanced Northgate Automation
Victoria Forms Advanced Northgate Automation extends the integration process when setting up a new claim. As well as setting up the basic details of the new claim, the Automation process uses multiple Northgate APIs, advanced validation, and sophisticated use of business rules to reproduce many of the manual steps that an assessor has to do before they begin to calculate the claim.
A selection of these steps are:
• Automatic LocalAuthorityPropertyID assigning
• Automatic PartyID assigning
• Temporary NINO assigning
• Claim Duplication Prevention
• Automatic Backdating of Claim for Pensioners.
• Council Tax Liability Check for Property
• Addition of Notes to accompany the claim
HBLCTS Change in Circumstances – Standard Back-Office Integration
Victoria Forms’ change in circumstances module facilitates the automatic update of records for the numerous changes to household members and income a Local Authority receives every day. In addition to the most commonly reported changes, Victoria Forms’ advanced HB / LCTS Change in Circumstances eForm also covers less frequently reported changes in detail, ensuring the whole spectrum of change reports are subject to automation efficiencies.