For Revenues Departments
Victoria Forms supply an advanced eForms System specialised for Revenues, offering a decade of experience, expertise and reliability in this specialist area.
Central to the Victoria Forms Revenues solution is a library of over 80 ready-made Council Tax and Business Rates forms which are consistently updated in line with legislation. All eForms are branded for individual authorities, and with additional design work, aspects of any of our ready-made eForms may be further customised if required.
eForms are launched and managed within the powerful management application, Enterprise Forms Server, and received eForms can be exported to PDF and TIFF image files as part of the base solution, and then integrated with EDRM systems. Adaptable additional modules ensure customers can select functionality that will offer most benefit to their individual working processes.
Features and Processing
Key Form: Combined Discount and Exemption Form
This application form allows claimants to select one of 29 reasons for claiming a Council Tax Discount or Exemption. On the first page of the application form, the applicant can fill in basic details about themselves and then select whether the property they are claiming reduction on is occupied or unoccupied. This will then bring up the exact discounts/exemptions they can apply for from the list below based on the occupancy of their property.
On selecting the exemption they wish to apply for, the correct and relevant pages then open up for the claimant to complete.
This form is comprised of sections on:
Liable Council Tax Payer
Liable Occupant(s) details
Select Discounts/ Exemptions you wish to apply for
Details of selected discounts
Extra Information Page
The entire form is 38 Pages, although the final form will vary depending on answers given—for example; if a claimant said they were a school/college leaver, the form would appear to them as a simple 5 page form.
Key Form: Direct Debit Form (with Optional Integration)
Our online Direct Debit Instruction is easy to complete, and conforms with the Direct Debit standards accepted by most banks.
The PDF export of the Instruction is laid out on an A4 page, which can be saved or printed by the Council Tax holder, for their records.
Direct debit integration allows our forms to automatically update your back office system with any new direct debit instructions submitted by the Council Tax account holder.
Advanced Northgate Integration validates the account by checking the Council Tax reference, and can then update the account record with details provided on the form and update the instalment plan. Optional further integration allows temporarily suspend accounts so billing does not occur while the Direct Debit is being implemented.
Direct Integration into Capita Academy eStore is currently being developed.
Key Form: Single Person Discount – Add or Remove (With Optional Integration)
Also known as Single Occupancy Discount or Sole Resident Discount; Single Person Discounts can be applied to accounts with minimal intervention with our automated integration option.
Two separate ready-made forms are available for adding or removing Single Person Discount to/from a Council Tax account.