Victoria Forms:/Blog

Welcome to the Victoria Forms Blog!

Here you can read our latest news, find useful tips for creating easy-to-use intelligent eForms, and much more.

Local Government – #OurDay 2018

20th November 2018 marked a special day in the calendar for Local Government: #OurDay.

#OurDay 2018

Organised by the Local Government Association, the hashtag #OurDay was used across Social Media channels on Tuesday to highlight the fantastic work that goes into making local public services work for their residents.

The 24 hour social media marathon gave everyone who works or volunteers in local public services the chance to share their stories of how they improve the quality of life of residents.

Videos, photos and stories were shared by hundreds of organisations, highlighting the individuals who put in the time and effort to keep such a wide range of services running smoothly.

As Victoria Forms work closely with Local Authorities to provide comprehensive online services for Benefits, Revenues, Licensing, Environmental Health, Planning and Housing; we thoroughly enjoyed seeing stories from the departments we work with, as well as learning more about how other areas of Local Government work.

You can find a roundup of #OurDay highlights on the LGA Our Day web page , which tells us that the #OurDay hashtag trended number 1 in the UK from 7am, as well as fourth worldwide!

You can also explore Twitter’s #OurDay Hashtag to see all the individual posts from Councils and Local Services sharing their stories.


We’re already looking forward to seeing what #OurDay 2019 has in store!

November 22nd, 2018|Categories: Blog, News|

Victoria Forms offer HMO Solution to help Local Authorities with new HMO rules

Did you know?

There are new rules coming into effect from 1st October 2018 that change the definition of a House in Multiple Occupation (HMO).

New HMO Rules

Above: Summary of the new HMO Rules, coming into effect on 1st October 2018

Currently, an HMO generally refers to one of the following:

  • A house split into bedsits
  • A house or flatshare where each tenant has their own tenancy agreement
  • Students living in shared accommodation

Under the new rules, an HMO will be a property that is:

  • occupied by five or more persons;
  • occupied by persons living in two or more separate households

Full details of the changes can be found in the “The Licensing of Houses in Multiple Occupation (Prescribed Description) (England) Order 2018”, which can be read in full here.

It is expected that these new rules will increase the number of properties that need an HMO Licence from their Local Authority.

This is where Victoria Forms can help!

We supply a comprehensive online solution, which handles new applications as well as renewals.

Our template HMO form can be easily and immediately branded to your authority, and is compatible with a selection of Add-On Modules and Integrations to enhance the customer journey.


Above: HMO Application for Westminster City Council


Enhance your HMO Solution with our range of Add-On Modules and Integrations:

Attachments/Evidence Upload

  • Allow applicants to attach supporting documentation directly to their HMO Application

Payment Integration

  • Allow applicants to pay at the point of submission using your Authoritiy’s payment system of choice

Document System Integration

  • Automate completed PDFs directly into your Document System

Address Lookup

  • Provide applicants with the facility to look up their address for improved accuracy

Licence Lookup (Idox Uniform)

  • For Renewals, applicants can enter their existing Licence Number and retrieve details for a quick and easy renewal process

Back Office Integration (Idox Uniform)

  • Integrate Data directly into the Idox Uniform Back Office System, removing the need to rekey data


For further details about how Victoria Forms can help, contact or call 01284 701000

July 4th, 2018|Categories: Blog, News|

GDPR Bulletin from Victoria Forms

GDPR will come into effect from 25th May 2018.

Under the Legislation, Local Authorities are classified as a ‘Data Controller’ and Victoria Forms are classified as a ‘Data Processor’.

Article 4 defines data controllers and data processors as follows:

(7) ‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

 (8) ‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

Under the Legislation, Data Processors will have some additional responsibilities. To prepare for this, Victoria Forms are making some updates to our system, and we are also contacting our Local Authority customers to provide some additional advice around data retention and form changes.

To request a copy of the Victoria Forms GDPR Bulletin, please contact

Further Resources & Useful Guidance:

March 22nd, 2018|Categories: Blog, News|

How to turn an existing Word document into an online form in 3 minutes

Do you have Word documents that you would like to turn into online forms?

In this post we’re going to show you how easy it is to create an online form in Word – in this example, it takes just 3 minutes! Have a look at the video below.



We’ve started off with a Word template. All you will need to do is to insert VF Creator fields into the template wherever you would like fields for the online form. A trick here is to copy and paste a single field, and then make adjustments.

For quick adjustment of field size, press Ctrl + arrow keys to adjust width or height by 10 pixel; otherwise, use the arrow keys for making precise adjustment (by 1 pixel).

You can press and hold the Ctrl key and then select multiple fields to edit their properties in one go.

The last step to do is to change the field types.

And there you go – creating an online form in Word couldn’t be easier! Once it is published, it is online for your form users to complete and submit, either via a link sent out by email or via your Public Forms Library webpage.

So start turning all your existing Word forms today with VF Creator before piles of paper build up!

January 15th, 2018|Categories: Blog|