Coronavirus (COVID-19): Customer Support

Victoria Forms are working to support all of our Customers during the Coronavirus Pandemic.

The aim of this page is to pull together relevant resources into one place, and to keep our customers updated.  

For UK Local Government, Victoria Forms are creating a set of standardised forms to assist our customers in helping their residents and local businesses during the Coronavirus pandemic.

For all customers, we offer our Forms Design Service – an experienced team who can help take a form from concept to completion in very short timescales. With many businesses having to change the way they manage day-to-day interactions, online forms are a valuable tool for communication and reliable data collection.

Latest News

26/05/2020 – Following a recent Government change to eligibility criteria for the new Discretionary Grant, with the Self Employment Income Support Scheme being removed from the list of funds a business can not be receiving, Victoria Forms have made some adjustments to the Discretionary Business Grants Application form we are offering to our user-base. As previously communicated, this new form is available FREE of charge to all of our Revenue & Benefit customers.

Adjustments have also been made to the form according to feedback provided by Local Authorities looking to use the form to accept applications, for which Victoria Forms is very appreciative of.

If your Council wishes to use this form, please let us know.

Standard Template: Discretionary Grants Fund Application Form

19/05/2020 – Following the release of more detailed guidance on the Local Authority Discretionary Fund, Victoria Forms have completed the creation of a working draft of a Discretionary Grants Fund Application Form. This new form is available FREE of charge to all of our Revenue & Benefit customers.

As this scheme looks to be taking a more Council-led approach, we will also be taking feedback from customers as to the form content. We will ensure that information collected will help Local Authorities best allocate their funds; and is applicable to as many Authorities as possible. As such, the demonstration form available may be subject to developmental updates in the coming days.

If your Council wishes to use this form, please let us know.

Standard Template: Discretionary Grants Fund Application Form

14/05/2020 – More detailed guidance has now been released about the Local Authority Discretionary Fund, following the announcement last week about a top-up to the local business grant funds scheme.

The guidance makes reference to this new fund being distributed at the discretion of the Local Authority, and adapting the approach to their local needs; as outlined below:

“14. Local authorities may disburse grants to the value of £25,000, £10,000 or any amount under £10,000. The value of the payment to be made to a business is at the discretion of the local authority.

17. Local authorities have discretion to make payments of any amount under £10,000. It will be for local authorities to adapt this approach to local circumstances, such as providing support for micro-businesses with fixed costs or support for businesses that are crucial for their local economies. We expect that payments of under £10,000 may be appropriate in many cases.

With this in mind, Victoria Forms are using the Government Guidance Document to build an initial form template, and will then take into account feedback from our customers to build a new application form for the Local Authority Discretionary Fund. Our aim is to build a form which ensures the information collected helps Local Authorities allocate the funds to those most in need; and is applicable to as many Authorities as possible.

If you have any requirements or guidance for this new form – please contact us.

04/05/2020 – Victoria Forms are looking to develop a new form template in response to the Government’s latest announcement, regarding a top-up to the local business grant funds scheme.

This scheme extension looks to be a more Council-led approach, so we are speaking with customers about how the form should be structured, to ensure the information collected helps Local Authorities allocate the funds to those most in need.

If you have any requirements or guidance for this new form – please contact us.

20/04/2020 – Local Welfare Emergency Grant and Loans Application Template Forms available for UK Local Authorities, which can be used for overall assessment of a person’s situation.

Standard Template: Emergency Grant & Loan Application

27/03/2020 – New forms have been added to our Standard Forms Library for UK Councils:

Standard Template: Business Rates Data Capture Form
Standard Template: Business Rates Grant Application Form

23/03/2020 – Our Forms Design Team is here to help.

With the introduction of Social Distancing – we are aware that many organisations will be looking to implement reliable online solutions quickly.

If you need an online form at short notice, the Victoria Forms team can assist. If urgent, we can provide a same day service, to design and implement forms for you.

Please contact us if:

  • You would like any of the new templates added to your forms system.
  • You have additional requests for new forms that we can design and share with other customers.
  • You have a need for bespoke forms for your own particular requirements.