VF Creator: Help & Support2019-10-12T15:41:30+00:00
I’ve installed VF Creator, what do I do next?2018-02-06T15:07:15+00:00

After installing VF Creator for Word, you will need to register the add-in before you can start creating forms.

Open Microsoft Word. You should see a new Word ribbon called ‘VF Creator’. After clicking on it, it will prompt you to register the software. Go to our Victoria Forms software registration page, enter the email address and password you were given when you purchased the add-in.

Once you’re logged in, you will see the ‘VF Creator Licences’ page where you can generate the product licence key. Click ‘Generate Key’, copy the licence key, and then return to Word, enter your account name and paste the licence key, then click ‘Register’.

A pop-up window will notify you once you have successfully registered the add-in.

To start creating forms, go to the ‘VF Creator’ ribbon and click on ‘Start Form’ at the top left hand corner.

When I open a form in Word, VF Creator claims it is unregistered, even though I have already done so.2018-02-06T15:07:01+00:00

This could be because you have more than one version of Word on your computer, and are opening the document in a different version of Word to the one which you registered with.

License keys are valid per User, Computer and Version of Word.

If you only have one version of Word but you are still having this problem, you can Re-Register by going to VF Creator Licences on the VF Creator Software Registration page, then click Clear on the Key for your computer and Generate a new one, then entering that Key into the Registration box in Word.

How do I line up titles with tall fields?2019-10-12T15:41:59+00:00

The problem is that when you add a field, the text next to it is aligned to the bottom of the field, like this:


when you really want this:

Your Address

There are a few ways to do this.  One way is to raise the position of the text. Select the text (here it is “Your address”) then click on the icon in the bottom right of the Font section of Word’s Home Ribbon Tab.

font advanced

Go to the Advanced tab and change the Position to Raised, entering a suitable number in the By: box.

The second way is to add a Word Table and put the field in a separate column to the title.

I’ve added a Javascript condition, but the field still shows all the time.2018-02-06T15:04:52+00:00

Check your if statements to ensure you have == where required.

For example:

if (condition = true) {
result = true;

should be

if (condition == true) {
result = true;

What do I do if I can’t find the answer to my problem?2018-02-06T15:04:00+00:00

We are happy to help!  Please email us on vicformssupport@victoriaforms.co.uk.

How much is VF Creator for Word?2018-02-06T14:51:37+00:00

Currently we do not have an upfront price as the costs involved will vary depending on the needs of each individual customer. We will provide each potential customer with a custom quote.