The list of Councils opting for Victoria Forms’ advanced eForms System for Revenues is continuing to grow. Offering a decade of experience, expertise and reliability in this specialist area.

Central to the Victoria Forms Benefits solution is a library of over 70 ready-made Council Tax forms which are consistently updated in line with legislation. All eForms are branded for individual authorities, and with additional design work, aspects of any of our ready-made eForms may be further customised if required.

eForms are launched and managed within the powerful management application, Enterprise Forms Server, and received eForms can be exported to PDF and TIFF image files as part of the base solution, and then integrated with EDRM systems. Adaptable additional modules ensure customers can select functionality that will offer most benefit to their individual working processes.

The Victoria Forms solution for Planning incorporates a map search function and calculates fees depending on what has been entered into the form.

Our ready-made template eForms can easily be branded to your Authority, or we can design bespoke forms for your requirements.

Combined with Victoria Forms’ Planning Payments Module, in-form payments can be taken with integrated Back-Office systems for both Payments management, removing the costly re-keying of data by your team. Direct Planning Integration is compatible with Idox Uniform – after eForm submission, data is exported as a formatted XML file that adheres to rules set by the specific back-office system, i.e. once accepted by the system, new cases will be set up or existing records updated automatically.

The ability to integrate with Google Maps ensures that planning complaints are only reported once,  and intelligent form level validations ensure applications are submitted error-free, reducing your administration costs and providing a secure, reliable solution that will deliver proven efficiencies to your Authority.

Building Control

Developed over 3 years with Wigan Council – A Standalone Case Management System for Councils to manage Personal Budget and Welfare Support for clients referred to from DWP as part of Universal Credit shift, or coming through other routes.

As Universal Credit claimants switch from direct payment of rent to their landlords and from weekly or fortnightly benefit payments to a single monthly payment, it is expected that significant numbers of claimants will struggle to manage their finances.

One of Victoria Forms’ longstanding users, Wigan Council, was selected by the DWP Universal Credit team to develop a system and accompanying processes to deal with Personal Budget Support cases.

Working with regular feedback from Wigan Council, we have created a competent Case Management System that covers all aspects of a PBS case lifecycle, from initial contact and import into the system, through to managing appointments and outputting provider reports.

The system is now available to any Local Authority taking on a the role of assisting Universal Credit applicants.