Online Training Needs Analysis

Developed in partnership with ONSTREAM

Victoria Forms new online Training Needs Analysis service allows Local Authority managers to:

Accurately assess the skill levels of Revenues & Benefits Department staff
Identify knowledge areas where staff excel, and areas where skill levels can be improved
Identify where to target limited training resources to achieve the most benefit

How it works

You provide Victoria Forms with a list of staff names and email addresses for each of the knowledge areas to be assessed

A Training Needs Analysis Assessment Campaign will be created for you

Staff are emailed a link to the assessment

Each staff member completes the assessment

You will immediately receive individual assessment results as they are completed

The system will automatically send reminders where staff have yet to complete an assessment

When all assessments are completed, you will receive a departmental report with automatic analysis of results. You can identify areas of strength and weakness for individuals and your whole team

Topics Available

Housing Benefit

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Council Tax

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Business Rates

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Additional Options

Customisation & Bespoke Assessment Design

If you wish to extend our question set with your own, or build an entirely new question set, then you can work with our Design Team to create a bespoke assessment exactly matching your requirements.

Free Text Answers & Expert Marking

As well as multiple choice questions, facilitating automatic scoring, we can also add questions requiring a free text response. An expert marker is notified of a new submission, and they follow guidelines to grade free-text answers. You can provide marking in-house, or our partner, OnStream, can provide an expert marking service.