For Benefits Departments
The list of Councils opting for Victoria Forms’ advanced eForms System for Benefits is continuing to grow. Offering a decade of experience, expertise and reliability in this specialist area.
Central to the Victoria Forms Benefits solution is our interactive HB / LCTS application eForm, originally based upon the Department for Work and Pension’s HCTB1 form (LHA edition) and updated in order to reflect the need for Local Authorities to collect necessary information for its Local Council Tax Reduction / Support scheme and Welfare Reform changes, e.g. number of bedrooms within a Social Housing residence. The eForm is branded for individual authorities, and with additional design work, all aspects of this eForm may be further customised if required.
eForms are launched and managed within the powerful management application, Enterprise Forms Server, and received eForms can be exported to PDF and TIFF image files as part of the base solution, and then integrated with EDRM systems. Adaptable additional modules ensure customers can select functionality that will offer most benefit to their individual working processes.
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
Free School Meals integration with Inland Revenue
Risk Based Verification Processing – New Claims
Risk Based Verification Processing – Change in Circumstances
Bank Account Sortcode Lookups
For Revenues Departments
The list of Councils opting for Victoria Forms’ advanced eForms System for Revenues is continuing to grow. Offering a decade of experience, expertise and reliability in this specialist area.
Central to the Victoria Forms Benefits solution is a library of over 70 ready-made Council Tax forms which are consistently updated in line with legislation. All eForms are branded for individual authorities, and with additional design work, aspects of any of our ready-made eForms may be further customised if required.
eForms are launched and managed within the powerful management application, Enterprise Forms Server, and received eForms can be exported to PDF and TIFF image files as part of the base solution, and then integrated with EDRM systems. Adaptable additional modules ensure customers can select functionality that will offer most benefit to their individual working processes.
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
Direct Debit, Single Person Discount Add/Remove & Change of Address integrate directly into:
Capita (in development)
Advanced Northgate Automation
New forms can be designed at any time.
For Licensing Departments
The Victoria Forms solution for Licensing comes with a library of ready-to-use template eForms, branded to your Authority, giving you an immediate return on investment and maximising customer self-service for legally prescribed Licensing applications and notifications.
Combined with Victoria Forms’ Licensing Payments Module, in-form payments can be taken with integrated Back-Office systems for both Payments and Licensing management, removing the costly re-keying of data by your team. Direct Licensing Integration is compatible with any open back-office system – after eForm submission, data is exported as a formatted XML file that adheres to rules set by the specific back-office system, i.e. once accepted by the system, new cases will be set up or existing records updated automatically.
The ability to integrate with licensing system lookups (e.g. holder address and premises address) and intelligent form level validations ensure applications are submitted error-free and with 100% reliability during completion, reducing your administration costs and providing a secure, reliable solution that will deliver proven efficiencies to your Authority.
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
Using our Advanced Processing Add-On, direct integration into:
Idox Uniform (20 processes integrated)
Civica Flare
Northgate M3
Payment processing with range of Third Party systems
For Planning Departments
The Victoria Forms solution for Planning incorporates a map search function and calculates fees depending on what has been entered into the form.
Our ready-made template eForms can easily be branded to your Authority, or we can design bespoke forms for your requirements.
Combined with Victoria Forms’ Planning Payments Module, in-form payments can be taken with integrated Back-Office systems for both Payments management, removing the costly re-keying of data by your team. Direct Planning Integration is compatible with Idox Uniform – after eForm submission, data is exported as a formatted XML file that adheres to rules set by the specific back-office system, i.e. once accepted by the system, new cases will be set up or existing records updated automatically.
The ability to integrate with Google Maps ensures that planning complaints are only reported once, and intelligent form level validations ensure applications are submitted error-free, reducing your administration costs and providing a secure, reliable solution that will deliver proven efficiencies to your Authority.
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
Using our Advanced Processing Add-On, direct integration into:
Idox Uniform (20 processes integrated)
Payment processing with range of Third Party systems
Advanced Mapping – Integration with Google Maps, and Idox Uniform
For Environmental Health Departments
Environmental Health
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
A range of additional forms can be developed depending on your requirements.
For Building Control Departments
Building Control
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
Payment Processing
For Social Housing Departments
Social Housing
Products
The Enterprise Forms Server is the core system for forms administration. It handles hosting of forms, user access to blank and filled forms, and processes completed forms. It is suited for handling single mission critical forms, or a library of hundreds of forms.
Optional Add-Ons:
A range of forms can be developed, depending on your requirements.
Personal Budget Support System
Developed over 3 years with Wigan Council – A Standalone Case Management System for Councils to manage Personal Budget and Welfare Support for clients referred to from DWP as part of Universal Credit shift, or coming through other routes.
As Universal Credit claimants switch from direct payment of rent to their landlords and from weekly or fortnightly benefit payments to a single monthly payment, it is expected that significant numbers of claimants will struggle to manage their finances.
One of Victoria Forms’ longstanding users, Wigan Council, was selected by the DWP Universal Credit team to develop a system and accompanying processes to deal with Personal Budget Support cases.
Working with regular feedback from Wigan Council, we have created a competent Case Management System that covers all aspects of a PBS case lifecycle, from initial contact and import into the system, through to managing appointments and outputting provider reports.
The system is now available to any Local Authority taking on a the role of assisting Universal Credit applicants.