Welcome to the Victoria Forms Resource Hub – here you will find links to demonstration pages and forms libraries, a range of Case Studies and other useful information about the products and services we offer.

eForms Lists

Victoria Forms has a number of ready-made standard forms in all categories which can be deployed on your system straight away. Click on each category below to view the ever-expanding lists of available template forms:

Revenues »

Benefits »

Licensing »

Other Forms List

Other / Misc »

Case Studies

Our Case Studies show how different combinations of products can make a real difference to your organisation. Find out about Councils using our systems for Revenues and Benefits, Licensing, Universal Credit and more!

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Angus Council

Angus have seen some fantastic results from their implementation of Victoria Forms software alongside training and review schemes for their Revenues and Benefits Service.

Filed under: Revenues & Benefits, assisted live claims within 7 weeks, system benefits, time & money savings
View Case Study »

Barnsley Case Study

Barnsley Metropolitan Borough Council

Barnsley have taken full advantage of our ready-to-use forms libraries, implementing 45 eForms in one go. High volumes of claims are submitted every day, prompting Barnsley to seek time saving efficiencies such as Risk Based Verification and Back-Office integration.

Filed under: Revenues & Benefits, implementation, high volume submissions, RBV, evidence upload
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Basildon Council

Basildon Council has embraced Victoria Forms eForm technology, using over 30 forms for their Revenues, Benefits, Business Rates and Housing Departments, as well as developing custom eforms to streamline their internal processes.

Filed under: Revenues & Benefits, major transformation, benefits and savings, comprehensive form suite, combined discount and exemption form
View Case Study »

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The Licensing Partnership
Sevenoaks, Tunbridge Wells & Maidstone Councils

The Licensing Partnership is a combination of three local authorities, allowing licences to be dealt with by one central administration team. Their eForms include Payment Integration and advanced back office integration directly into Idox Uniform.

Filed under: Licensing, system benefits, custom designed forms, payment integration
View Case Study »

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Wigan Council

Wigan are a Universal Credit pathfinder for the North West, tasked with finding the best way to handle Personal Budget Support (PBS) cases. Victoria Forms developed a PBS system tailored to managing cases and referrals easily, which complements the existing Victoria Forms system.

Filed under: Universal Credit, Personal Budget Support system, savings and benefits, feedback report
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London Borough of Waltham Forest

Waltham Forest have been a customer of Victoria Forms since 2006, and have taken advantage of the numerous Add-On Modules available that enhance Victoria Forms software – Intelligent document management system routing, Risk Based Verification, Back Office Integration and more.

Filed under: Revenues & Benefits, longterm customer, different completion routes, RBV, Free School Meals, fully automated process, questionnaire form
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