We provide a range of E-Forms and applications for you to try.
If you would like to access our demonstrations forms library, which contains an up to date catalogue of all our working standard forms please contact us.

We also provide meetings where one of our representatives can show you our software and solutions, if you would like a demonstration of our products please contact us.

We travel to you or set up a webinar to discuss your project in detail. Here is where we establish timescales for the project and determine the best delivery method to fit in with your existing processes.

We work with your team in to plan your E-Forms project. Our E-form specialists will design, build and deploy E-forms with you. Our services can extend from one form to many: We can implement a phased conversion of your entire forms library to electronic versions, or we can convert individual, mission critical forms, and build tailored applications around them.

Victoria Forms staff will also style and brand the forms according to guidance from the council staff.

For organisations that wish to design forms in-house, we run a two day training course in the use of our E-form software. The course covers:

• Forms graphics design
• Adding and controlling interactivity
• Best practice in forms design
• Form Library design projects
• We also provide custom training courses, tailored to the needs of your E-form project.

Victoria Forms will visit you to provide training for key staff in the use of the system and online forms themselves. We conduct training on site, with a full day set aside, to conduct training course tailored your requirements.

This will typically be a “train the trainer” approach, where key admin staff will be given a detailed, hands-on run through of all aspects of the system. The Admin training program typically takes 1.5 – 3 hours for staff. If required, the Victoria Forms trainer can run through “user” level training for staff that will be accessing and completing forms in an assisted mode. User training takes less than 2 hours.

System Admin training:

• Manage Users (including setting up users who will be accessing the system)
• Configure Forms
• Branding Forms
• System Configuration
• Setting up form hyperlinks (self-service)
• Filled Forms (export, archiving)

End user training:

• Login, Blank Forms, Filling out a form
• Buttons / Controls, Keyboard shortcuts
• Error checking
• Hidden pages / Non relevant fields
• Proof symbols, Evidence checklist
• Filled Forms

For organisations that have non-standard requirements for their use of E-form processes, we provide custom software development. Our programmers can write bespoke add-ons to our existing software products to fit in with your needs.

For software developers using our E-form technology for your own projects, we provide programming support and custom code for using our software to fast-track your project’s completion.

Technical Support is available Monday to Friday (excluding UK public holidays) 9.00am to 5.00pm.

Response to an email or support call notifying us of any non-critical service problems as soon as possible and in any event within 8 business hours Monday to Friday (excluding UK public holidays).

Response to an email or support call notifying us of any critical service problems as soon as possible and in any event within 2 business hours Monday to Friday (excluding UK public holidays).

We offer secure hosting services for all our solutions if required. Alternatively, our software can also be hosted on existing servers, with setup and maintenance guidance from our experienced team of technology staff.

Victoria Forms design team will maintain the form content. We make regular updates, improvements and additions to eForm libraries.

All forms are adapted for regulation changes. With major changes, we create a dedicated website for our customers 1-2 months before changes are due to go live, and make previews of forms, and our calculator available to customers, giving us time to make any changes according to any received feedback. Updated forms are then added to the system, and can be turned on by an administrator, at the appropriate time.